Billing Terms & Conditions

Definitions

Seller refers to the website owner – the person to whom the order for the purchase has been given.

Buyer refers to the person or organization placing the order.

Goods or services refers to the product(s) for which the buyer has placed an order for with the seller.

Payment

All payments are due upon completion of order. If a payment is not received or the payment method is declined the order will not be placed for the products and no items will be shipped. The buyer forfeits the ownership of any items due to non-payment. We accept Paypal as a form of payment.  

Refund/Return Policy

Items are entitled to be refunded or retuned if the buyer notifies the seller within 7 days of the date of purchase. The buyer must contact the seller by email: support@ikiha.com or through the customer account page on the website where a return can be processed. Shipping charges incurred for returned merchandise is the responsibility of the buyer.

Cancellation

Once you have placed your order(s), it will be automatically processed and saved in our system. Cancellation cannot be made for any reason relating to changes of mind, adding or aborting items, or external problems. No return or cancel when you use any coupons. We only refund or cancel if they are broken or damaged., if you want to change your order to another item (with the same price only), please contact us and state clearly what you want to change to. They can be changed if they have not in production yet. All the requests should be submitted to support@ikiha.com.

Complaints

Any complaints about items or the seller should be submitted to our support team. Please email: support@ikiha.com. There is no guarantee of a resolution. Each case will be looked at individually and the seller will be in contact.

Legalities

The seller is not responsible for any health or safety concerns once the buyer has received the goods or services. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.

Any dispute arising out of such use of the website is subject to the laws of the site owner’s state.

These billing terms and conditions are subject to change.

Your use of this website and placement of an order indicates you are in agreement with these billing terms and conditions.